Privacy & Cookie Policy

Last updated November 25, 2024

This Privacy Policy of Journey Mood Ltd. (trading as TheGreenChase) (“we”, “us” or “our”), registered at 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN, describes how we might collect, use, store and share your information when you use our Services.

What information do we collect?

We respect the security of your personal data and only collect the minimum amount needed to provide our services to you. This might include your name, email and phone number.

We use Google Tag Manager to manage website tags and third-party scripts. Google Tag Manager itself does not collect personal data but enables the deployment of tags that may collect data. These tags are used to improve user experience, analyze site performance, and support marketing initiatives. For more information, please refer to Google’s Privacy Policy.

How do we process your information?

We process your information to provide, administer and improve our Services, communicate with you, for security, preventing fraud and comply with the law. This includes using your information to fulfill and manage your bookings, respond to your inquiries per mail, keep you updated, ask you for feedback and call you if you don’t appear for the pickup.

Do we share your information?

We may need to share your information with third party providers in certain circumstances. This can include external service providers and affiliates related to the operation. We only share the minimum necessary.

How long will we store your information?

We only keep your information as long as necessary to fulfill the purposes set out in this Privacy Policy or as long as the law requires. After this we will erase or anonymize your data securely.

Do we use cookies?

We may use cookies on our website to collect and store information. Please read more about this in our Cookie Policy.

Is my information safe?

We have appropriate technical and operational security measures to protect your information. The booking and payment process are protected via encrypted protocols. There is still not a 100% guarantee that your information is safe because of the nature of the Internet.

How can you contact us about this Policy?

If you have questions about this policy please contact us per email at thegreenchase@gmail.com.

How can I review, update or delete my data?

You can request to review, change or delete your personal information by sending us an email at thegreenchase@gmail.com. In certain circumstances we still might be obliged to retain some of your information.

Cookie Policy

Last updated November 25, 2024

We only use strictly necessary cookies on our website. These cookies are necessary for the website to run properly and do not collect personal information.

Third-Party Cookies

We use an embed booking widget from GetYourGuide to make bookings for you accessible. This might utilize additional cookies. This might be cookies for necessary, analytical or advertisement purposes. Please visit their Privacy Policy for more information: https://www.getyourguide.com/c/privacy-policy/.

Our website uses Google Tag Manager to manage and deploy cookies and other tracking technologies. Through these tools, we may collect information about your interactions with our website to improve functionality, performance, and marketing efforts.

  • Essential Cookies: Google Tag Manager ensures the proper operation of our website and does not collect personal data directly.
  • Performance and Analytics Cookies: Tags deployed via Google Tag Manager may use cookies to analyze website traffic and user behavior.
  • Marketing Cookies: Tags may also be used to deliver targeted advertisements and measure their effectiveness.

You can manage your cookie preferences at any time by accessing the cookie settings on our website or by using browser controls.

For more details about how Google Tag Manager works, please refer to Google’s Privacy Policy.