Last updated November 16, 2023

This Privacy Policy of Journey Mood Ltd. (trading as TheGreenChase) (“we”, “us” or “our”), registered at 5 South Charlotte Street, Edinburgh, Scotland, EH2 4AN, describes how we might collect, use, store and share your information when you use our Services.

What information do we collect?

We respect the security of your personal data and only collect the minimum amount needed to provide our services to you. This might include your name, email and phone number.

How do we process your information?

We process your information to provide, administer and improve our Services, communicate with you, for security, preventing fraud and comply with the law. This includes using your information to fulfill and manage your bookings, respond to your inquiries per mail, keep you updated, ask you for feedback and call you if you don’t appear for the pickup.

Do we share your information?

We may need to share your information with third party providers in certain circumstances. This can include external service providers and affiliates related to the operation. We only share the minimum necessary.

How long will we store your information?

We only keep your information as long as necessary to fulfill the purposes set out in this Privacy Policy or as long as the law requires. After this we will erase or anonymize your data securely.

Do we use cookies?

We may use cookies on our website to collect and store information. Please read more about this in our Cookie Policy.

Is my information safe?

We have appropriate technical and operational security measures to protect your information. The booking and payment process are protected via encrypted protocols. There is still not a 100% guarantee that your information is safe because of the nature of the Internet.

How can you contact us about this Policy?

If you have questions about this policy please contact us per email at thegreenchase@gmail.com.

How can I review, update or delete my data?

You can request to review, change or delete your personal information by sending us an email at thegreenchase@gmail.com. In certain circumstances we still might be obliged to retain some of your information.

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